#Artificial Intelligence
How is AI changing the face of SMEs?
In today's edition of Let's Talk, our experts take a more profound dive into the captivating realm of AI and explore the limitless possibilities it holds for the future of our ever-evolving world.
Budget 2021’s $1.2 billion digital strategy; myGov & My Health sites overhaul, tax incentives, e-invoicing and more
The Digital Economy Strategy will see a further $800 million added to measures put forth in the 2020 Budget, aiming to make Australia one of the world’s leading digital economies.
What is Artificial Intelligence (AI) and does it have a place in legal firms?
While making the shift towards digital has become common in many businesses, the legal profession continues to trail behind. However, in many cases, Artificial Intelligence (AI) can transform the legal profession. Not by taking over human tasks, but instead, AI can complete the repetitive, mundane tasks lawyers must finish each day. This frees legal practitioners […]
The perceptions and misunderstandings of Artificial Intelligence
Among the many emerging technologies that companies are exploring to gain a competitive edge, artificial intelligence (AI) may be the most enticing because of science fiction, and the most misunderstood because of the excessive hype surrounding it. While AI may be closer than ever to being used in the real world, there are still many […]
Are Australian businesses already behind in the digitalisation game?
Top down transformation: the case for implementing digital management practices Byline: Mark Sands Digitise or die has become something of a mantra for businesses in recent years, in Australia and around the world. A plethora of rapidly evolving new technologies – mobile computing, artificial intelligence and machine learning, data analytics and the Internet of Things […]
Why is data ethics important to data analysts?
With data management and analysis becoming such an integral part of a business’ success, it’s easy to solely focus on the exciting aspects of the vast data that can be attained. Despite the potential of data analytics as a field, it’s important that data scientists and analysts understand the ethical implications of using that information. […]
Automation Anywhere is increasing global demand for Artificial Intelligence
Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation (RPA), has announced major advances to IQ Bot 6.5™, its artificial intelligence (AI) solution. The IQ Bot can now auto-detect, read and process a variety of complex, low-resolution documents and emails in 190 […]
Australian businesses embracing technological revolution
Australian businesses are ahead of their global counterparts when it comes to embracing new technology and preparing for the Fourth Industrial Revolution. According to Deloitte’s second annual global Readiness Report, Leadership in the Fourth Industrial Revolution: Faces of progress, 49 per cent of Australian business leaders say they invest in new technologies to disrupt their market, […]
Why artificial intelligence is crucial for sales to bridge the customer chasm
For years, sales teams have struggled to keep up with a customer base using the latest technology to upend the traditional sales process. Today’s customers have more choice and buying power than ever before, and they expect unprecedented levels of contextualisation and personalisation. The latest wave of technology, led by Artificial Intelligence (AI), may be […]
AI is mainstream – the future is here – consumers demand direct messaging
When the iPhone introduced us to Siri and her dulcet tones, artificial intelligence (AI) became mainstream. Answering fundamental questions or checking the weather, AI has been behind consumers’ thirst for fast and convenient information, pushing tech companies to rollout this technology to help the consumer. From Google to Sony to Facebook, the big names in […]
Why some businesses thrive while others fade into obscurity in the age of constant change
The pace of change is set to become even faster during 2018. Technology, globalisation and shifting workforce demographics are completely altering the way business is conducted. According to business consulting firm McKinsey and Co[1], every occupation that exists today has the potential to be at least partially automated, and the firm estimates half of all […]
AI democratisation startup Daisee raises $8.8m; CEO talks ‘taking a leaf’ out of Google’s book
Artificial intelligence startup Daisee has raised $8.8 million in a Series A funding round led by Alium Capital. Speaking with Dynamic Business, co-founder and CEO Richard Kimber explained the investment would support Daisee’s efforts to ‘democratise’ AI and combat Australia’s ‘brain drain’. Launched in August 2017, Daisee leverages AI research from within Australia’s university ecosystem […]
The war for talent is escalating: How to win candidates in a competitive employment market
While futurists talk about Artificial Intelligence and robots ruling the workforce, the HR industry has a challenge that is much closer to home. Digitising recruitment and retention processes is critical in today’s hot talent market in order to strike the delicate balance between maximising profit and retaining the best staff. This fact is amplified for […]
The Future is Conversational (AI)
The progression of conversational artificial intelligence (AI) has completely transformed the way consumers engage with businesses. Recent breakthroughs have led to a new generation of Virtual Assistants (VAs) – these could be specific to your bank, telco and even your pizza ordering. As the Australian business landscape becomes increasingly more competitive – particularly as international […]
‘It’s a lonely place being an entrepreneur’: meet the startup CEOs going global with EY
A trio of entrepreneurs whose startups are harnessing disruptive technologies to solve big challenges in business, health insurance and other sectors have been selected to represent Australia at EY Global Accelerated Entrepreneurs in Europe. Trumping 68 other program applicants from Australia, Michael Kruger, Trent Clews-de Castella and Justin McArdle will fly to Amsterdam, next month, […]
The increasing role of artificial intelligence in SME recruitment and retention practices
Digital technology is driving change in the Australian workforce like never before. And while it’s creating more efficient and effective work environments, it also brings with it some unique challenges. Professions and career models have begun to morph, talent gaps are widening, and finding and retaining good-fit candidates has become more complex for businesses of […]
Seven trends SMEs should be across this year
It’s hard to believe we’re more than a month into the new year. Many corporates didn’t return to business until after Australia Day, giving the SME owners who’d been in full swing for a few weeks a great head start. To capitalise on this early advantage, here are some of the trends SME owners should […]
Don’t worry about job automation (just yet)
Could a robot do your job? It’s a question that a lot of us are asking ourselves at the moment and, in many cases, the answer is probably yes. Well, maybe not right now, but as artificial intelligence (AI) becomes more advanced, the higher the chances of us finding ourselves redundant in our current roles. […]
The future of AI-powered chatbots in business: From niche processes to industry features
Less than a decade ago, the concept of an Artificial Intelligence (AI) powered agents answering customer questions in real time was still considered out of reach for businesses of all sizes. Today, these virtual agents, otherwise called chatbots, are very real, indeed with business adoption growing exponentially. Last month NAB rolled out its ‘virtual banker,’ […]
How can your business harness AI?
Artificial Intelligence makes headlines every day: alternately promising to save the world, or destroy it completely. There’s no doubt that it holds exciting potential for businesses. A new global study by Capgemini found that 83 percent of firms surveyed reported that AI generated new roles, with three-quarters seeing an uplift in sales related to AI […]
How Close is AI to Transforming Your Business?
AI is already being used in businesses. At the risk of sounding like an automated voice that just repeats back facts, consider these statistics that build a case for the need to incorporate AI. A recent survey showed that about 80% of businesses in the US plan to incorporate chat bots into their business by 2020. […]
Seven Fascinating Facts About Chatbots
Think about your most recent interaction with a business online. Did you chat via message with a person? Are you sure? It’s highly possible you were speaking to a chatbot, a computer program designed to interact with customers using messaging apps and online interfaces. These bots use artificial intelligence to create fast, efficient and helpful customer […]
How your business can use emerging tech to give potential event attendees serious ‘FOMO’
Over the last few years, improvements in technology have set the bar higher for events. From event specific technology, such as badges and apps, to AI, robots and VR, new technologies are revolutionising the way businesses conduct events. No longer will an interesting or unique venue be the draw card it once was. Today’s events are […]
Artificial Intelligence Will Steal Jobs But Automation Might Just Save Your Business
With all of the talk about artificial intelligence either stealing your job or revolutionising your industry, it’s easy to overlook something that can be revolutionary for your small business, right now. I’m talking about Marketing Automation. No, this doesn’t involve machine learning, natural language processing or algorithms. Instead, taking some fairly simple steps to implement […]