Part of our key to success is our referral base and it is this loyalty that our clients show which drives us to be better and better.
Jason Gittany, Managing Director of Gitani Stone
With its roots tracing back to Lebanon in 1974, Gitani Stone has emerged as one of Australia’s leading stone companies, setting new standards in the industry.
A remarkable journey spanning over six decades unfolds as the company proudly narrates its tale of determination, innovation, and the spirit of entrepreneurship, all brought to life by the visionary founder, Fahd Gittany.
“My father was a tiler in the early days (early 60’s- early 70’s) and started to import tiles from Italy not long after to offer his customers the full supply and install process. He then ventured into stone manufacturing when a loyal customer insisted on stone benchtops. He purchased machinery from a company in liquidation and employed industry experts to help supply and install for this company. I worked in the business since 1992 and grew to love the nature of the business,” shares Jason Gittany, Fahd’s son, who now leads the family legacy.
The beginning
Gitani Stone’s success story began with Fahd’s vision of revolutionizing the stone trade globally. Facing challenges as a small family business, he juggled administrative duties with hands-on craftsmanship while preparing his sons, Jason and George, to become part of the venture.
Through unwavering dedication and a commitment to excellence, Gitani Stone carved a unique path by offering comprehensive solutions for all stone needs. Their approach, which involved importing, fabricating, and installing stone, set them apart from competitors, earning them a reputation for reliability, cutting-edge technology, and exceptional customer service.
In 2013, Jason Gittany officially assumed the mantle of leadership, further expanding operations and investing in state-of-the-art machinery to cater to the company’s growth. Today, with the third generation actively involved, represented by Josef and Eden, the passion and drive for success continue to fuel the company’s evolution.
The visionary move
The most important strategy is the fact that we invest heavily in the latest machinery on the manufacturing side
A key strategy that has contributed to their triumph is Gitani Stone’s significant investment in cutting-edge manufacturing machinery alongside importing a vast array of stone colors and types, enabling them to retain their one-stop-shop ethos, reminiscent of their early days in the tile industry.
The company’s strategic partnerships and unyielding focus on research and development have given birth to groundbreaking innovations, reshaping the stone industry. Notably, their investment in an Australian stone quarry has paved the way for supplying high-quality stone across Australia and exporting to Italy and beyond. “Our ability to execute high-end detailed work on a large scale, thanks to our innovative machinery, sets us apart from other companies,” Jason emphasises, attributing the company’s remarkable growth to its core values of integrity, innovation, and unwavering commitment to customer satisfaction.
Finding trustworthy clients
The biggest challenge is finding regular clients that you can trust and continue to work for and nurture.
Gitani Stone’s journey has been challenging, with Jason pointing out that nurturing and maintaining regular, trustworthy clients remains a top priority. The company’s success is deeply rooted in its referral base, driven by the loyalty demonstrated by their clients, propelling them to strive for continuous improvement.
Jason extends his heartfelt gratitude to the dedicated team and loyal customers who have played a pivotal role in the company’s success. Their unwavering support underscores the power of perseverance and the relentless pursuit of excellence, which continues to illuminate Gitani Stone’s enduring legacy in the stone industry.
Beyond their unwavering determination, Jason offers valuable advice: “Look after your employees by creating a supportive work culture, and they will, in turn, look after your clients with the same energy.”
Gitani Stone stands tall as a shining example of how passion for creating relationships and adapting to evolving customer needs can lead to unprecedented achievements in the stone business. With their benchmark-setting presence in Australia, the company continues to forge ahead, inspired by their remarkable history and fueled by an unyielding commitment to delivering exceptional stone solutions.
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