Tech

Go back just less than a decade and using the abbreviation ‘app’ would have elicited looks of confusion.

Lachlan Donald knows better than most just how much the local startup ecosystem has grown, having worked with graphic design startup 99designs in Australia before heading to San Francisco for three years.

The Internet is the greatest tool available to any business, but the majority of Aussie business owners still don’t know how to make the most of it.

Law firms could be wasting hundreds of hours each year and miscalculating tens of thousands of hours in billable time due to problems with new technologies.

The roll out of the National Broadband Network (NBN) is the cornerstone project for his department, and Turnbull pulled no punches with his criticisms of Labor’s handling of the NBN thus far.

In the last year, a growing number of businesses have started placing social media communication in the hands of customer service staff, rather than marketing personnel, with promising results.

Regardless of whether you believe privacy concerns are warranted, there’s a decent ROI for those businesses who address them.

While many SMB owners believe the economic outlook is bright, they’re missing out on a range of resources that can help their businesses grow.

American airline Delta has announced that it expects to turn all its cockpits paperless by the end of 2014.

Online marketplace for handmade goods, Etsy, announced changes to its seller guidelines today.

There are no excuses left for not making your business mobile friendly. Whether it’s a mobile-optimised website, an app, or online commerce platform – you’re missing out on customers if you’re not mobile.

Backing up business data is one of those tasks that many people know they should be doing but often gets put to the bottom of the business owner’s priority list.

It’s those little things too many people brush aside, but it’s so important to understand how your attitude and body language can affect your everyday business interactions.

The majority of small business owners under 40 believe embracing social media and technology can give them an advantage over big business.

Given there are dozens of popular review websites for every type of business, you could be forgiven for thinking that consumers wield more power than ever when it comes to online feedback.

Having a post go viral is like liquid gold for a business. To reach the same number of people, a business would have to spend millions of dollars in advertising.

The ‘pitch and thrust’ of the business card and handshake is on the decline in favour of a new, more genuine style of meeting and greeting. It’s called netweaving and it takes the ‘work’ out of networking.

With more than one billion Facebook users competing for posts, likes and shares, it can be difficult to make sure your social content reaches its fullest potential.

Up until a couple of years ago, if you wanted a taxi – you hailed or phoned for one. Oh how times have changed.

Owning and running your SMB can be challenging and rewarding in equal parts. And, when you’re staring down a period of significant business growth, the excitement and the nervousness can be greater than ever.