The 10 magic phrases of customer service
Principles of customer service are nice, but you need to put those principles into action with everything you do and say.
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Principles of customer service are nice, but you need to put those principles into action with everything you do and say.
How do you know when the time is right to make the leap? Here’s what you need to consider before giving up the security of a full-time job.
Professional networking website, LinkedIn, has just released their most viewed profiles within the Australian internet industry.
Time-poor Australians are increasingly booking their healthcare appointments outside of office hours through online services and apps like 1st Available.
Yesterday’s marketing plan won’t work in tomorrow’s world. Follow the leaders by redesigning your strategies around 3 essential questions.
Though Australia sits quite high in most aspects on the OECD Better Life Index, we fall in the area of work/life balance.
LinkedIn has just announced that their Australian membership base has passed the four million members mark, a 300 percent growth since 2010.
According to The Westpac Women and Technology Report, women are three times more likely than their male peers to use a smartphone to do their online banking.
Almost 90 percent of Australian businesses are currently not first aid compliant, new research has revealed.
Innovation isn’t just one person’s job. A highly innovative company makes innovation the norm throughout the organization, from top to bottom.
When your site is hacked, it can feel like a disaster. Google announced it’s set up a place where you can learn how to get back on your feet again.
Disputes with customers can be costly, but a complaint that’s dealt with effectively can actually be an opportunity to help your business.
Hold on to your Jimmy Choos – Candace Bushnell, the woman behind Carrie Bradshaw herself, is coming to Australia for a five-city business tour.
The 2013 National Small Business Summit will focus driving policy and building relationships that benefit small business owners.
Whether you’re an aspiring entrepreneur who just can’t take the leap or you’re trapped in a tough business dilemma, consider these strategies to get unstuck.
With its new dashboard, the photo-sharing platform allows business owners to better understand what’s working with their audience.
Almost every aspect of business involves a certain amount of negotiation — here’s how to come out on the winning side.
Warehouse supermarket chain Costco has gained planning approval for its fourth Australian store, to be built at Casula in Sydney’s south-west.
Smaller business is outperforming larger organisations in key aspects of management capability, a new report has revealed.