Lady Danielle Di-Masi looks at minding your manners in emails.
“I know we’ve all been there, you’re about to rush off to a meeting when you notice an email from a colleague, staff member or client just asking a question that you know only needs a quick response and you can delete that email… So you quickly type a “yes” or “no” and delete and rush off to your meeting.”
Lady Danielle Di-Masi looks at handshaking etiquette – for both men and women.
“There is nothing more neutral, as far as behaviours are concerned, than shaking someone’s hand – a man or a woman.”“
Lady Danielle Di-Masi blogs about embracing LinkedIn and enjoying the connections it will deliver to your business.
“LinkedIn is a brilliant way to connect with associates all over the world, not just those that may be in your local business groups. You can connect with like minded entrepreneurs, or people in companies that you wish to work with, speakers or consultants you want to learn more from …”
Lady Danielle Di-Masi looks into the etiquette of mobile phone use.
“Have we missed one important aspect of putting your phone on silent? Vibrate is not silent.”
Lady Danielle Di-Masi blogs about how undervalued the simple “thank you” has become.
“Being polite, gracious and building rapport is never pointless; it is actually time very well spent.”
Lady Danielle Di-Masi blogs about the link between a making a strong first impression and being successful in business.
“Once you get that first 7 seconds over with then you need to move on to making a lasting impression that continues through your entire relationship with this person.”
Lady Danielle Di-Masi blogs about her recent encounter with the Dalai Lama.
“He explained that to connect successfully with each other we need to understand that need and nurture your fellow man. Nurture him with kindness, respect and compassion and they will do the same back to you.”
Lady Danielle Di-Masi blogs about the importance of ensuring your behaviour is flexible enough to fit the client.
“Referrals are a huge part of being successful in business but does it happen just because you give a good service?”
What happens if you are ruining your business by behaviours you didn’t even realise you were enacting? Pet peeves are what I am talking about. People won’t let you act out pet peeves over and over again; you will lose clients over this.
You have reached the end!
