If you can’t say anything nice…..

Summary

Lady Danielle Di-Masi looks at minding your manners in emails. "I know we've all been there, you're about to rush off to a meeting when you notice an email from a colleague, staff member or client just asking a question that you know only needs a quick response and you can delete that email… So you quickly type a “yes” or “no” and delete and rush off to your meeting."