Frances Mao

Optus has stepped into the internet TV fray, matching Telstra and Foxtel with the unveiling of its competitively priced IPTV service, Optus MeTV.

The major banks are becoming increasingly different in their approaches to the business banking market, according to recent customer satisfaction results.

The Commonwealth Bank is capitalising on Australians’ predilection for smartphones and social media, unveiling a new service that allows customers to make mobile payments through Facebook and their mobile phone address books.

The inaugural Indigenous Innovation Unconference, an event designed to give the Indigenous community an opportunity to explore capacity building and sustainable development through enterprise, will take place in Sydney this weekend.

LivingSocial has outgrown its rivals to become the clear leader in the local group buying market, according to Telsyte’s latest report.

Australians are increasingly embracing a sophisticated digital lifestyle, with more than a quarter of consumers now reporting that they use smartphones for online shopping.

Consumers are saving at levels not seen since the 1980’s, leading the retail sector to brace for a dismal Christmas. In the current climate of lingering economic uncertainty, businesses are feeling increasingly cautious about the traditionally anticipated holiday boon.

A greater ability to sell things online and the ongoing shaky economic climate has led to a global surge in shoplifting and employee theft.

Aldi and Coles have come out on top amongst the big supermarket chains in customer service, with Aldi leading the field with a 92 percent approval rating from shoppers.

A third of local business travellers are forced to endure poor technology when on-the-go, which significantly hampers their productivity and efficiency on the road.