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Could we soon be living in a world where nobody carries cash? Visa boss Vilpin Kair explains the latest in contactless and online payment technology and how it affects businesses.

There are many advantages for small businesses in using cloud computing, but they are also under attack on a daily basis from cybercriminals.

Today, a single customer complaint from someone with influence can have more impact on your company’s reputation than your best marketing. So here are six lessons small businesses can learn from Dell’s social media customer service success.

Valerie Khoo explains how to identify the four stories in your business and have them ready to captivate potential customers.

“If you are serious about marketing your business, you need to tap into the hidden power of stories.”

In a guest post for Dynamic Business, EMC’s Mark Oakey urges small businesses to adopt a sustainable approach to IT.

In this case study, Zintel’s Kim Irvine looks at how a call recording service helped Moving Angels owner Jane Korn keep better track of her staff as her small business grew.

According to retail in-store traffic expert Mark Ryski, same-store sales are looking a little flat and retailers need to find ways to deliver better results.

“There’s still a scent of the financial melt-down lingering, but you survived that crisis and it’s time to start getting the sales needle to move in a positive direction.”

An internship, also known as work placement or work experience, is a well-established practice between university students and businesses. It’s a bridge between theory and practice, offering students exposure to decades of first-hand senior corporate experience, a way for students to choose a career path and network with people in the industry.

If you’re just thinking eCommerce in terms of website sales you could be missing a big export trick. Read on for more information about the channel you might not have considered.

The business runway has a number of options. Do you take the Cessna and fly solo, or the Jumbo with a full franchising team on board? Here, we look at the pros and cons of these two very different business models and how they stack up.