Unless you have developed a product or service to meet a niche directly, it can be hard to understand why consumers buy your product. The first step is to understand what benefits they may want from your product or service. Many businesses do not do this; they simply tout the specifications of the product or […]
Most businesses have password-protected networks but will this prevent people from viewing sensitive material? If you network holds soft copies of documents containing private information on your employees and/or customers or clients, you are legally obliged to make them inaccessible to everyone except approved personnel. Make sure the material is protected by permissions, so that […]
Debt recovery can come at a significant cost, but before you jump into legal action you should start with a letter of demand. Most debtors will respond to a letter of demand and, should you need to turn to legal action, a letter will have laid the groundwork for your claim. The letter should contain: […]
Australian companies are failing to properly manage their staff, with employers pushing staff priorities to the bottom of the list due to the economic downturn, according to international recruitment firm, Robert Half. “Managers have put so much emphasis on cost-cutting and delivering bottom-line efficiencies, that they’ve taken their eye off the ball and forgotten how […]
Even if you’re only just starting out, when it comes to your business, it’s always better to be safe and secure; especially in terms of risk management. Whether it’s because of interest rates, drought, fuel prices, or staff leaving; risk can’t be avoided. But that’s not to say it can’t be managed. So research your […]
You might have the perfect product, but have you thought about the service experience the customer has when buying it? Every product – whether online or at a physical retail outlet – has a service element to it, and exceptional delivery is one way that evolving businesses can differentiate their product. Regardless of the product, […]
Keeping staff motivated and inspired is often a challenging task for employers. It is no longer just about getting a cash bonus, but recognition for a job well done. Employees are after incentive programs and rewards beyond just the traditional company picnics. The incentive travel industry is booming and clients who offer travel incentives to […]
A new survey from leading ASX-listed HR consulting, workforce management, outsourcing and recruitment company Chandler Macleod Group (CMG) has revealed that one in three candidates have been affected by redundancy either directly or indirectly.
If you want help but can’t afford, or don’t need, full-time expertise, consider outsourcing projects or ongoing aspects of your business. However, make sure you: Define the scope of the job to give you a more accurate idea of how much the job should cost; Spell out liability arrangements so if something goes wrong, you […]
You didn’t spend countless hours building your business, to watch it be destroyed by lax security. So make sure you do the research, and take all of the necessary precautions; even if it means keeping updated by attending security awareness training. Here are a few security tips to get you started: Back everything up! Treat […]
