Social media the top priority for Contact Centres
Social media has jumped to the top of the priorities list for Australian-based contact centre managers as companies look forward towards the new financial year
Author at Dynamic Business
Social media has jumped to the top of the priorities list for Australian-based contact centre managers as companies look forward towards the new financial year
Alexander Fleming
Author
July 1, 2010
July 1, 2010
Members of superannuation funds can breath a sigh of relief, with financial year returns back in the black for the first time in three years.
Alexander Fleming
Author
July 1, 2010
July 1, 2010
Lifeline’s annual stress poll has revealed that Australians are more stressed than ever before, with 2010 figures up on their 2009 counterparts.
Alexander Fleming
Author
July 1, 2010
July 1, 2010
National job vacancies have fallen by 3.1 per cent during the month of June, as employers are waiting until after the federal election to recruit.
Alexander Fleming
Author
July 1, 2010
July 1, 2010
Prime Minister Julia Gillard is reportedly closer to reaching a compromise with the mining industry, with the oil and gas industry receiving its own classification in the RSPT.
Alexander Fleming
Author
June 29, 2010
June 29, 2010
Many employers remain unaware of their new awards obligations to employees under the Fair Work Act, and in doing so risk liability for back pay and penalties.
Alexander Fleming
Author
June 29, 2010
June 29, 2010
The iPhone revolution continues as FlyBuys has become the first loyalty rewards program in Australia to launch it’s own specialty ‘app’.
Alexander Fleming
Author
June 29, 2010
June 29, 2010
Businesses are quickly catching on to the social network phenomenon, with more and more investing time and money into developing an online social profile.
Alexander Fleming
Author
June 29, 2010
June 29, 2010
The local manufacturing industry has been warned that they can expect a firm post-GFC resurgence in production from traditional regions like Europe and the USA.
Alexander Fleming
Author
June 29, 2010
June 29, 2010
With the local coffee market recently valued at over $3 billion a year, the morning blend has become an engrained ritual for workers across Australia.
Alexander Fleming
Author
June 29, 2010
June 29, 2010