Home topics technology Managing Tech Managing Choosing the right mobile provider Hugh Humphrey April 20, 2009 Choosing the right mobile provider is an important decision for any modern business with employees on the go. Technology is becoming increasingly mobile , and for many SMEs , the difference between a good day and a bad day can come down to just one call and their ability to respond. A missed call or email, but particularly a delayed response to clients, could spell disaster for SMEs. It’s therefore important that businesses are fully mobile and accessible at all times. There are a variety of different mobile providers to choose from in Australia that cater for an ever-growing range of mobile services. Here are some important steps to take prior to choosing a mobile provider and some crucial questions to ask before you sign on the dotted line. Assessment First and foremost, you must assess and understand the mobile technology requirements for your business before examining your options. When considering the following points, keep in mind your company’s growth plans, as your mobile service will need to develop and grow as you do. Level of access required: How many employees will share the company’s mobile plan? Do you have any employees that are regularly out of the office? For example, sales teams spending significant time on the road or employees working from home? On average, how much time do your employees spend on their desk phone vs. mobile phone? Do you need your