Friendly and professional: simple pointers to provide better customer service
By Guest Author · 10 May 2017 · Locked
By Guest Author · 10 May 2017 · Locked
See the complete version on Dynamic Business for the full story and insights.
The duties of a customer service representative are many. They include: finding solutions to customer complaints in person or via phone, email or social media, reaching out to customers to verify information, and assisting with orders, exchanges or refunds. No matter how professional you are, when it comes to customer service there is always room […]
Tags: B2C management tips, business to consumer, Customer Service, customer service representative, Social Media