Majority of Aussie consumers will switch businesses due to ‘disconnected’ experience

By Loren Webb · 24 October 2019 · Small Business

Majority of Aussie consumers will switch businesses due to ‘disconnected’ experience

Full details: Majority of Aussie consumers will switch businesses due to ‘disconnected’ experience

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Summary

A new global study carried out by MuleSoft, a software company for building application networks, shows that four out of five consumers are receiving ‘disconnected’ experiences from businesses. In Australia, 79% of consumers believe organisations in at least one of the five sectors surveyed – banking, insurance, retail, healthcare and public sector – provide a […]