Tags Keeping Clients

Tag: Keeping Clients

The risk of the ignoring the elephant in the room

Rick Mapperson blogs about the need to address the 'elephants in the room' that may be impacting your business. "In your business it is an obvious problem or risk that no one wants to address or discuss. Instead, you pretend it is not there and occupy your time with other issues rather than deal with the looming big one."

Is referral business just about giving good service?

Lady Danielle Di-Masi blogs about the importance of ensuring your behaviour is flexible enough to fit the client. "Referrals are a huge part of being successful in business but does it happen just because you give a good service?"

Are client pet peeves losing you business?

What happens if you are ruining your business by behaviours you didn’t even realise you were enacting? Pet peeves are what I am talking about. People won’t let you act out pet peeves over and over again; you will lose clients over this.

Grow your client base and your business

Client growth is essential to growing your business, but many businesspeople don’t take a strategic view of client growth, and only focus on the...


Why is Australia seeing fewer female CEOs?

Fewer women are running the country’s top 200 ASX-listed companies in 2020 compared to the last four years, according to the Chief...

Coronanomics – What we’ve learnt about the economics of COVID-19

If trade bought prosperity to all corners of the world, then COVID-19 is showing the dark side of an interdependent world.

Should you incorporate an AI strategy into your business?

With both government and companies eagerly adopting artificial intelligence (AI) strategies, we explore how AI could also streamline and scale your business....

‘A 10,000 per cent increase in page views in 2 weeks’: how to scale up in a crisis

As a telehealth provider, Coviu experienced a sudden surge in customer demand during the pandemic. Their website saw a 10,000 per cent...

Unemployment rate drops, defying forecasts

Official ABS figures released today show that the unemployment rate has fallen to 6.8 per cent in August, down from 7.5 per...

Qantas disrupts financial services industry with SME business loans

Qantas will start referring business frequent flyers to lending platform Valiant Finance. This partnership helps Qantas members access working capital, asset finance...

Employees willing to salary sacrifice for flexible working: Research

Research from payroll and HR software solutions provider, Ascender, shows that more than one in three (37 per cent) of Australians are...

Let’s Talk: The Right Reasons

A strong story behind a business's inception can have a powerful effect on customers. Customers may identify with a founder's back story...