Employers everywhere are talking about the skills shortage and the challenge of finding and retaining staff. So the question must be asked; what about all those talented parents with children at school? Many of these parents are educated, skilled, often have 10 or 20 years of relevant experience, and can work part-time. Is this a […]
Want to grow your business, but can’t retain staff for long enough to do it? Linda Nall, marketing manager for MEGT Australia Ltd, looks at some useful ways to retain staff and keep them happy and committed to growing your business. Every time I interview a young person who has successfully made the transition from […]
Retaining staff is becoming harder as a result of the skills shortage. Gavin Dixon, CEO of Reckon Limited’s Business Division, offers his suggestions on how staff training and evaluation are a must for retaining staff, and keeping them happy, motivated and performing at their best. Staff turnover is expected to cost Australian businesses more than […]
Without the right employee contracts in place, your business’ star could leave and take all of your clients with them. Find out how you can use employee contracts to protect your business. Picture this, Stephanie sets up a business with two of her friends, Jayne and Cheryl. Stephanie’s business has grown in two years into […]
Getting the most out of the employee-customer encounter is essential for a business, and the first step to managing employee-customer interaction is measuring the customer experience. “Quality” is easy to measure and manage in some contexts, and extremely difficult in others. Businesspeople have a pretty good idea how to judge the manufacturing process that yields […]
Despite our adeptness at virtual communication, our ability to communicate face-to-face in the workplace is waning, and giving feedback is getting harder. So read on for advice about improving communication skills and giving effective feedback. Change and communication specialist and principal of Message Stix Karen Williams, attributes the breakdown in corporate communication to a changing […]
Launching strand after strand in his iconic Virgin empire, entrepreneur Sir Richard Branson gets it right quite often. But how does Branson do it? The king of marketing and branding shares his secrets to success. When taking a flight with Sir Richard Branson’s spirit of adventure, it’s a good idea to check your seat-belt. His […]
Making sweet-tooths see an old favourite in a new light may not be the same as reinventing the wheel, but for Ann Cummings it’s a way to keep Newcastle’s Pudding Lady, a seasonal business, busy year-round. Talking to Ann Cummings one week from Christmas, you’d be hard-pressed to catch her at a quiet moment. As […]
For Tim Anderson, pursuing a childhood interest meant starting niche a business, Madman Entertainment, from his bedroom. Together with Paul Weigard, co-director, Anderson has learnt the steps of growing a niche business. He’s a self-confessed geek, and always has been. But Tim Anderson’s brand of geekiness is a savvy business tool that’s helping Madman Entertainment […]
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