Tag: SMB

What were the headlines this week?

Sole traders and micro businesses operating in Australia’s tried and tested’ trades-based industries are enjoying the most growth and the greatest financial returns, according to data released by fintech startup Invoice2go. The Most Lucrative Industries for Australia’s Small Businesses list was compiled by aggregating annual invoicing activity of more than 23,000 Invoice2go mobile app users. […]

It’s a sobering exercise to consider where Australia ranks when it comes to global productivity levels. When the OECD compares countries by GDP generated per hour worked, Australia scrapes in at just 14th in the world.[1] We’re lagging the likes of Ireland, Germany, France and the United States. So, what’s the reason for this lacklustre […]

It is becoming increasingly clear that the majority of SMB IT decision-makers see the benefits of migrating to the cloud, with many also planning to expand IT services used and supported by the cloud in the coming years. Gartner predicts that in 2017 public cloud services spending will reach AUD$6.5 billion. In the delivery of […]

A new year inevitably leads to new business goals but what many SME owners don’t realise is that these goals could trigger compulsive behaviours and actually stunt a company’s growth. There are only two types of goals business owners make – objective and subjective – the latter will negatively impact profits and workplace culture. Subjective […]

Due to the increasing prevalence of cyberattacks on SMBs, information security has never been more important. When it comes to mitigating security risks, soccer – arguably the world’s most popular team sport –  is full of useful insights for these businesses. Specifically, the key positions on a soccer roster are analogous with the different information security roles people play in […]

Whether you call it the ‘sharing’, ‘gig’, ‘freelance’ or ‘on demand’ economy, the way we work and hire has changed significantly in the past few years. Now, 30% of Australians are undertaking some form of flexible freelance work.  Over in the US, around 35% of the workforce is now considered ‘contingent’, with that number estimated […]

Cloud computing has transformed almost every aspect of business IT, and call centres are the next sector ripe for cloud adoption. For SMBs, cloud contact centres are particularly attractive, offering lower costs, greater flexibility and the capacity to have an enterprise-class system catering to a smaller organisation. Call centres have undergone major transformations in the […]

Big data is no longer the sole domain of large enterprises – small-to-medium businesses (SMBs) that leverage data effectively can gain significant competitive advantages. Almost all businesses now collect data to some extent. However, many businesses are still overwhelmed by the sheer volume of data available to them and they wonder how to make sense of […]

We live in a society flooded with information. We have never had as much data at our disposal as we do now due to the progress of technology; chiefly, the increasing digitisation of information. Big Data is here to stay – and it’s impacting the performance needs of all organisations, regardless of size. Decision-makers have […]