Why retailers are giving you store credit instead of cash in 2026
Maurice Zicman from TP reveals how AI is automating returns and pushing store credit over refunds as retailers fight January’s cashflow crunch.
Maurice Zicman from TP reveals how AI is automating returns and pushing store credit over refunds as retailers fight January’s cashflow crunch.
Business closures in discretionary spending sectors are easing for the first time in years, signalling consumers are ready to spend again.
Peter Langley from FedEx shares essential shipping tips for retailers navigating unprecedented holiday demand.
The loss of human interaction now outranks data privacy concerns for Australian shoppers navigating self-checkouts and AI chatbots, QUT study finds.
Australian retailers face a 66% surge in weapon-related crime. Now they’re redesigning stores with panic systems and safe rooms to protect frontline staff.
AI was meant to help small retailers compete with giants. Instead, 73% say cost is locking them out. monday.com’s latest study exposes the growing divide in retail tech.
Over half of young Australians now think retail theft is sometimes justified, new research finds
Zyft CEO reveals why shoppers now only buy during sales events and how this ‘wait to spend’ mentality is reshaping entire industry.
Don’t just cut prices. Build true loyalty in the age of inflation. Find out how
While other retailers are closing their doors, Paul’s Cycles is experiencing explosive growth. What’s their secret?