QUT Creative Enterprise Australia (CEA) has invited creative tech startups to apply for its forthcoming Collider Accelerator. Up to 11 emerging and highly-scalable companies will be selected for Collider, which is being spearheaded this year by Alan Jones, a founding investor in Pollenizer, Startmate and Blackbird Ventures. “CEA is really excited about Alan Jones filling the […]
In 2017, we’ve witnessed numerous Customer Experience (CX) failures that have damaged the reputations of some of the largest companies in the world. From long call waiting times after a number of severe outages, to poor customer service ratings, and other critical service failures, there are a number of lessons to be learned if brands […]
The Australian Government’s proposal to make it easier for digital-first challenger banks to compete against industry incumbents is could be improved, according to the peak body for fintech startups. FinTech Australia has lodged a submission with the Australian Prudential Regulation Authority (APRA) in response to its discussion paper, entitled “A phased approach to authorising new entrants to […]
The financial services industry is in the midst of a digital revolution led by fintech startups. These nimble, customer-centric companies are rapidly establishing a new status quo as they hone in on the consumer and business pain points the large incumbents have failed to address. This week, for our exclusive “Let’s talk…” feature looking at […]
The Australian Competition and Consumer Commission (ACCC) will conduct an inquiry into the effect digital platforms such as Facebook and Google are having on competition in media and advertising services markets. ACCC Chairman Rod Sims said the commission will examine whether digital search engines, social media platforms and other digital content aggregation platforms are exercising […]
EpiSoft has secured $1,050,000 in capital for its cloud-based, SaaS platform, which helps health professionals, including researchers, manage patients with serious chronic illness and collaborate on efforts to improve health outcomes. Co-founder Jenny O’Neill told Dynamic Business that a quartet of private investors with “knowledge of and great contacts in the digital health market” […]
With so many channels to market these days, communication has become a two-way dialogue rather than a one-way push, though many big businesses have yet to accept this. The outdated marketing techniques still employed by many big businesses is handing a clear advantage to those startups and small businesses that are agile and adapting to […]
By connecting their physical and digital stores, businesses can give their customers a more seamless shopping experience; however, this ‘omnichannel’ approach also facilitates better inventory management. Having real-time visibility of your inventory across all sales channels means less chance of overselling, better forecasting, and less hassle for staff. Let’s backtrack quickly – what is omnichannel? […]
The workplace is changing. By 2025, 75 per cent of the workforce will be made up of millennials. For employers and business leaders, empathising and engaging with this generation is vital. We’ve all heard the jokes about entitled millennials with an unhealthy avocado toast obsession. Yet they’re fast becoming an influential presence in the corporate […]
Despite being a $50 billion industry, the amusement and leisure sector has been ‘starved of advancements’, according to Luke Finn, the CEO of Melbourne-based tech company ROLLER. Determined to be at the forefront of the industry’s tech evolution, Finn along with his co-founders – brother Mark Finn (CFO) and Will Nicholson (COO) – have seen […]
