Tag: Customers

Even though it’s important to pursue new customers and new markets, it’s absolutely crucial not to neglect the customers that have supported and given you the success you enjoy today.

Australian retailers are being warned that they will lose both sales and customers if they do not engage with their customers consistently across multiple channels.

A guide to the unfair contract terms law, helps businesses understand their rights and obligations under the new Unfair Contract Terms (UCT) law which commences on July 1 this year.

Nokia Australia has reached agreement with the ACCC over it’s Nokia Care Centres run by Fone Care Pty Ltd after coming under fire over customers warranty and refund rights not being met.

People Telecom Pty Limited has admitted its sales agents transferred customers from rival carriers without consent and made other potentially misleading claims in order to signup customers. As part of a court enforceable undertaking People Telecom will now offer affected consumers refunds and waive debts arising from telemarketing and door-to-door sales on its behalf. For […]