If most small businesses spent even half as much time, effort and resource into retaining their existing customers as they do to win over potential customers, their business would see a great difference in sales.
Australian internet service provider Internode is leading the industry in customer satisfaction, a new national survey has found.
Despite a steady increase in the number of small businesses operating in Australia, potential clients are still prioritising relationships with larger companies.
As The Independent Wine Group’s business grew, they experienced problems with keeping the cost of printing wine labels in-house down without compromising on quality. The solution was to combine a managed print solution with two Fuji Xerox Printers Phaser 6360 colour laser printers. They saw the benefits almost immediately, with an 80 percent reduction in […]
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