Tag: CRM

Customers can now pair their customer context into the HubSpot deep research connector and take action on insights.

This week’s Tech Tuesday, we look at six powerful marketing automation tools helping businesses do more with less.

Small businesses can streamline sales, track leads, and grow faster with SaaS CRMs. Discover how to do more with less. Our experts break it down here.

HubSpot and TikTok have today announced a partnership to make community-based customer acquisition easier than ever for B2B brand

Consumer optimisation, CRMs, workplace culture; here are a few key lessons that every leader should know in order to grow better…

As a direct result of these shifts, businesses need to find alternative, yet meaningful and effective ways to connect with customers, who at the same time are shifting their expectations…

Charles Heunemann takes us through why the emotional component, as well as two other critical CRM needs, are crucial in achieving customer loyalty.  Charles is the Managing Director of Natterbox Limited Australia, VP Asia Pacific – a telecommunications company that specialises in delivering an exceptional and personalised customer service for their clients to use.  From first-hand […]

There is a special ingredient when it comes to small business success and leveraging this ‘special ingredient’ can make all of the difference to the ultimate triumph of the company you worked so hard to build. What is this ‘special ingredient’ you ask? Simple: It’s being small. Small enough that you can cherish your customers […]

The world is changing at lightning speed and the way we conduct business and engage with clients and customers is also changing at lightning speed. Traditional marketing – making cold calls, placing large print media advertisements and interruptive advertisements on TV – was all about the company finding the customer. These marketing techniques were interruptive […]

The world is in midst of the ‘Fourth Industrial Revolution’, an era characterised by an avalanche of digital innovations changing what customers expect from businesses. In the realm of small business, operators are having to embrace technologies like the cloud, social, mobile, and artificial intelligence (AI) to find, win and retain today’s consumers –more connected […]