Today’s consumers are armed with more choices, more substitutes and more outlets to pursue alternative brands. In a world where our next purchase can be just two clicks away if we’re dissatisfied with a particular experience, providing quality service has never been more important. We harp on about providing a strong customer experience and with […]
Today, there are businesses that rely extensively on their websites to create various touch-points with their stakeholders. Consumers can find everything from clothes, accessories, and electronics to even carton boxes for their packaging needs and nannies for their little ones, online. Boxbee.com provides boxes and storage space for your material and it guarantees delivery on […]
“Subscriber experience” is comprehensive, focusing on how to build subscriber trust and loyalty from initial contact through registration, service delivery, customer support, billing and payment, account modification and renewal.
Competitions are an under-resourced marketing opportunity for most small businesses. By outlining a clear goal, you will be able to craft a competition to best suit your needs.
it is important to know and understand your typical customer’s buying strategy so that you can sell to them effectively and efficiently, by matching your marketing and sales methods to their buying strategy.
The time it took you to read this sentence is roughly the length of the average consumer attention span. That’s right, the average human attention span has been clocked at eight seconds.
6.8 per cent of Australians (1.3 million) have shown intention to buy or build property in the next year, amounting to a forecast of approximately half a million homes to change owners or to be built.
There are less Australians applying for post-paid plans with new mobile phone handsets, according to telecommunications data released by Roy Morgan Research.
The second quarterly report on the Australian petroleum industry by the ACCC revealed the nation’s petrol prices hit their lowest point in real terms in over fifteen years, hitting 103 cents per litre in early February 2015.
Despite the rise of all things internet, it appears the simple catalogue still holds a lot of weight when it comes to public opinion.
