Tech

More Australians are encouraged to venture into the SMB world and are on the lookout for savvy business advice. Here are 5 must-know tips.

Sydney-established drone delivery service Flirtey has received a big investment boost by Fastway Couriers, which has today announced a collaboration aiming to bypass factories and traffic congestion.

A Sunshine Coast mum is taking Australia’s multi-million dollar coaching industry to the net, launching one of the world’s first e-platforms for coaches in a variety of fields.

If you use a Mac and you have a subscription to Office 365, Office 2016 for Mac is available to you from today.

Those at the forefront of their industries often offer unique insights into what will become popular trends in the years to come. While no prediction is concrete in nature, it does help us get a better picture of where the world is heading and what our lives will be like as we use technology even more.

These days any business—small, medium, or large—can access enough data to analyse patterns, trends and find new ways to make better decisions. In the digital age, there’s no such thing as being too small for big data.

When the words artificial intelligence are floated about many of us instantly think of self-aware and highly intelligent machines intent on the destruction of the human race, not small business advantages.

Digital Ready is part of the Australian Government’s Digital Business Kits Program. The aim of this program is to help organisations build skills and knowledge to engage in the digital economy and take advantage of opportunities offered with information and communications technology. The online training tools offered to users completely free of charge, focus on […]

It has never been more vital than now for IT professionals to identify ways that can help the company as a whole make more intelligent business decisions. Importantly, they need to determine the best allocation of resources by gaining a better view of their IT and whether they are truly achieving value for the organisation.

If IT isn’t your area of expertise, Citrix understands that re-thinking the way you operate can be a daunting process. What data should you host, what market offerings are the best, and how can you be sure that your corporate information will be safe in this new environment?

As a marketer, one of your goals is to increase sales by bringing in more revenue. You want site traffic that is high in quantity, but also in quality – you need it to convert.

Whether accidental and social or driven and professional, your digital presence (or lack of it) is there for your customers, staff and prospects to see. If your digital brand is lacking or not clearly visible, your competitors will notice and fill the gap.

Advances in technology and cloud computing have made working from anywhere possible. Recent tax amendments in the latest federal budget have also incentivised this, allowing businesses to give their staff all the equipment they need to be truly mobile.

Platforms like Twitter work best if you use them to engage with potential followers and industry leaders rather than seeing them exclusively as a way to promote your message.

“Subscriber experience” is comprehensive, focusing on how to build subscriber trust and loyalty from initial contact through registration, service delivery, customer support, billing and payment, account modification and renewal.

As a celebrant, Stephanie Longmuir would see first-hand the sadness and frustration that arose with the lack of planning left behind by the deceased.

Optus is introducing the rollover of unused data as part of a new prepaid plan.

The theory that it’s mostly unhappy customers that head online to share reviews is being challenged, with new figures suggesting it’s those happy consumers that are willing to put their positive opinions on the World Wide Web.

Using networks and tools, organisations are discovering ways to showcase products, provide responsive customer service, build brand loyalty, demonstrate thought leadership, reach new customers, recruit employees, and more.

Cloud-based accounting software company Xero and file hosting service Dropbox have today announced a strategic partnership that will see both services integrated for collaboration.