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“We need to have in this country — and we will have now — an economic vision, a leadership that explains the great challenges and opportunities that we face. “Disruption we see driven by technology … is our friend, if we are agile and smart enough to take advantage of it. “There has never been […]
A presentation is a public performance of your very own show. The show is remembered by the highlights, the laughs, the drama, and the pathos. However, as a business person you will be wise to avoid the facets of a Hollywood production and focus on your business goal. Below are some tips on how to […]
In my mother’s day, women were expected to quit their jobs when they married. Smoking at your desk and boozy lunches were still the norm. This concept seems crazy to us, and in ten years time, I believe we’ll also look back on our own common practices and ask: “What were we thinking?” The problem is […]
“I used my personal blog and reputation to launch and sell the first product and over the course of about 6 months, I migrated that audience to WooThemes. Today we have 500 000 customers and we’re a multimillion dollar revenue. I also managed to keep building my personal reputation which helped me create my new […]
At the National Achievers Congress 2015 in Sydney this Week, Richard Branson said entrepreneurship was about “creating something that makes a difference to peoples lives” and that if there is something to be frustrated about in the market, entrepreneurs ask whether they can “bring some competition and shake it up.” For company secretary, Carolyne Burns […]
“The heart is extremely important – you need to have a passion for what you do – and you need to enjoy doing it.” These words, spoken by Sir Richard Branson at the National Achievers Congress 2015 in Sydney yesterday succinctly unified a number of messages delivered to over 4000 business owners and entrepreneurs throughout […]
Meetings often become a work based social function on company time and at company cost. The thought of socialising with fellow staff and being paid at the same time is sure to keep meetings a popular distraction to lonely work routines. Many companies have a tendency to gravitate toward their objectives by the sheer momentum […]
How many complaints does your business get every week or month? Hopefully it’s not very many but even a small number of dissatisfied customers can cause a lot of damage, especially to businesses that rely on word of mouth referrals or who don’t have hundreds of customers buying from them every day. While complaints are […]
We’ve all experienced the monotony of online training, typically characterised by a series of slides where the only shred of interactivity comes through the “next” button. But according to Ben Roulston, learning doesn’t have to be like that. After forging a career in the consulting space and gaining a wealth of experience from various customer […]
If there’s one thing that separates great companies from the rest of the pack, it’s that they are never afraid of change. When the world or their industry changes around them — as it often does — great companies rise to the challenge, and ensure they aren’t left behind. Innovation can come in different packages. […]
It’s a common assumption that working for a large organisation is the best way to develop in your professional career. In reality – when it comes to the question of where we will excel as individuals, there is no right or wrong. But with scores of graduates attracted to the bright lights of large corporations […]
The average workday is 8 hours, but you certainly shouldn’t be working that entire time. There is no end of research showing that our brains aren’t designed to stay focused for long periods of time. The best recipe for efficiency and producing quality work is taking breaks. Much like any solution, one size never suits […]
Every business and brand that has a website should have a blog. But so many small businesses struggle to find the time to put together regular, high quality content and even if they did – they don’t have a clue what to write about. It’s a pretty normal scenario that leaves many business owners sceptical […]
Lawyers accustomed to long working days might consider it a ‘good day’ if they made that 7pm dinner appointment they tentatively arranged three weeks prior. Thoughts of week-life being any other way could only mean one thing – a new career – a daunting prospect when you have come so far down the road of […]
Increasing your sales through marketing requires a deep understanding of who your customers are and their biggest wants and needs. Successful marketing also uses in depth knowledge of the reasons your customers decide to purchase from you and the process involved in making that decision. The consumer buying process has been modelled and studied intensively […]
If you’re in business, and even if you’re not, you have probably heard of the concept of digital disruption. Digital disruption is a term used to refer to the development of digital technologies over the past decade or so and the way they have impacted and disrupted our lives. For many businesses, digital disruption has […]
The hype around the Internet of Things (IoT) does not always fit with a business case for management with an accurate cost overview, or prove how a return on investment (ROI) will be achieved. In reality, to deliver on the promise of the IoT, there is a pragmatic first step SMEs need to take when […]
Today’s leaders manoeuvre in an entirely different landscape to their counterparts of years gone by. Accepting that jobs are no longer ‘for life,’ scores of entrepreneurs join the game to take control of their own destinies while advances in technology become threats when not embraced. With the speed of change growing exponentially, now, more than […]
Lean techniques are a popular choice for organisations seeking to reduce the use of resources, eliminate waste, work smarter and improve efficiency. In particular, many lean teams enjoy the flexibility and creativity to develop new, smarter ways of doing things. But, if you want a truly lean organisation you need to be able to translate […]
Customer service vs. chasing payments – it can be tough to get the balance right between keeping a customer happy and getting your bills paid on time. There are few things tougher for an SME than trying to collect overdue invoices from clients while also keeping them on-side. To ensure this process is made as […]
