Organisations often view their workforce as an amalgamation of highly talented individuals bringing their own unique skills and experience to the table. Indeed, the strength of a team has traditionally been built upon the knowledge of individual members, who have all come together as a collective. As such when interviewing potential candidates, organisations tend to […]
Building customer loyalty can be a challenge when getting a new business off the ground. The secret is to get to know your customers, find a way to relate to them and exceed their expectations at every turn. This will create positive word-of-mouth, and bring in more business for you. Here are some tips to […]
We’ve all heard the word ‘disruption’ being bandied around in a business context, but how does it really impact businesses and as its urgency increases, how can they respond to it? American Express recently explored this point with a major research study, capturing the views and practices of 250 CFOs from companies with revenues of […]
Big Data is an overused buzzword in business and technology. It refers to the massive increase of data gathered and stored in many modern information systems. The term is often discussed in the context of business intelligence (BI) and analytics – the ability to properly analyse the data, make sense out of it and act […]
Upgrading your business to a new operating system (OS) can present a wealth of opportunities, which is why the prospect of a free upgrade to Windows 10 is hugely attractive to businesses across Australia. Before you rush out to upgrade your OS have you stopped to consider the potential risks and challenges, which if ignored […]
When personal computers first entered the workplace, this caused a major shift in how businesses operated. This one advancement ended the need for businesses to spend boatloads of money on manual typewriters and cases of whiteout. As software became more advanced, the need to store paper-based files went by the wayside as well. In order […]
You may think you have found your ideal candidate – they tick all the boxes, all the skills required and they are a great cultural fit. But while going through all the paperwork and deciding whether the candidate might actually be perfect for your organisation, the applicant has taken another job and left you having […]
Acquisitions and mergers can be exciting. However, they can also be confusing for customers, employees, and other stakeholders, as the new organisation works out its unified identity and goals. One of the best ways to minimise this confusion is to consider a strategic rebrand. When an organisation acquires another company or two businesses merge, the […]
Leaders make decisions that impact the wellbeing of countries, companies and communities. It is better for all when those decisions are oriented toward what is right and proper, not what is merely permissible. This is where a moral compass comes in. You may recall the story of Bernie Madoff, who defrauded clients of millions of […]
Black Velvet is a Melbourne based boutique roastery and espresso bar that supplies quality beans to cafes and home baristas alike. Their second store based in the Galleria on Bourke St, which opened two months ago is already doing a roaring trade with thanks to the teams’ refocus on data and analytics to power and […]
