An action plan could save thousands of small businesses from going bust but as many as eighty percent don’t take the time to make one despite its proven success. I’m not talking about a five-year plan with detailed budget forecasts, but an annual action plan that is reviewed regularly and updated quarterly. I’ve seen first […]
Many people dream of starting their own business, whether it’s a restaurant, a clothing store or selling homewares online. But no matter what kind of business you’re thinking of starting, there’s one question everyone in the planning stages needs to ask themselves – what will set our business apart from our competitors? Finding your business […]
The Australian market has recently seen an untraditional wave of franchise business models, allowing companies to enter the market quickly with low set up costs, and grow rapidly within just a few years. One of the key players here is the ‘low staff’ business model, used widely across the health and fitness industry with the […]
On Tuesday Prime Minister Malcolm Turnbull, declared: “there has never been a more exciting time to be in fintech,” – but in truth, there has never been a more exciting time to be in any kind of innovation. We can’t deny that technological innovation came late to financial services but it’s here now and it’s […]
In the past month, we’ve seen a number of large-scale online flash sale events take place both domestically and internationally. Black Friday and Cyber Monday in the US brought in $2.72 billion and $3.07 billion in sales respectively, while Singles Day in China saw Chinese consumers splash out a massive USD$14 billion in a single […]
Australians are expected to spend $46.7 billion in retail stores this year in the lead up to Christmas, with analysts predicting a solid, but not spectacular, Christmas shopping season. Many retailers spend several months preparing for the Christmas rush by upgrading systems, training staff and planning promotions. Regardless of what steps you’ve taken to get […]
Great customer service is crucial to any big company, as it both captures new business, as well as fosters existing relationships. However, often when larger companies increase their scale they are unable to maintain customer satisfaction as it is hard to streamline effective customer service and grow a business without the right tools. The key […]
As a manager, maintaining the accountability and focus of your team must be a top priority. For some, this is second nature but for others, it has to be a conscious mindset. That is to say, a chosen mindset which drives the actions and behaviours required to increase performance. In researching high, middle and low […]
Regardless of which industry your small business is in, there’s no doubt that the calibre of your sales team is key to the success of the product or service that you’re offering. Finding the right people who are properly qualified and skilled enough to deliver what you need is only the very beginning of what […]
When it comes to thinking about cyber attacks many small businesses believe that it won’t happen to me. After all I am just a small business, with not much to steal. However when it comes to cyber crime, size isn’t important, hackers will take any data they can, and sometimes it’s much easier to get […]
