The Reserve Bank of Australia's (RBA's) decision to radically overhaul credit card schemes provoked mixed reactions among the various groups affected by the changes. Stuart Finlayson examines what the changes mean for retailers, banks, card companies and consumers. Changes to credit card systems, imposed by the Reserve Bank of Australia (RBA) in August, have been […]
Sydney’s newest mega bookstore has defied conventions to create a unique shopping environment for its customers. Stuart Finlayson spoke to Books Kinokuniya’s Lisa Parker to find out what’s in store for Sydney’s booklovers. Retail is constantly changing, driven by more demanding customer expectations. This trend is particularly evident with booksellers. The industry that once comprised […]
Problems arising between retail tenants and landlords are becoming increasingly commonplace. The following are some suggestions from the NSW Retail Tenancy Unit on what to do if you have an issue. Have You Got A Retail Tenancy Problem? Perhaps the following suggestions will assist you resolve it. Our experience shows that the people who are […]
The exemption of small business from unfair dismissals has helped small business employment reach its highest level on record, according to today's St George/ACCI small business survey. The survey shows the small business employment index is 55.1, with strong jobs growth. In addition, the survey reports strong economic conditions for small business, with strong sales […]
A report released by the Sydney Chamber of Commerce has found that Sydney’s governance structures lack the authority to shape the future direction of the city. "The report reveals a stark contrast between Sydney and other global cities," Patricia Forsythe, Executive Director of the Sydney Chamber of Commerce said. The University of Sydney report was […]
With Micro Business Ownership on the rise, business owners need to make their advertising as effective as possible to ensure they stand out from the crowd. Emma Rhoades of Diva Promotions says "a good percentage of micro business owners are infact mums working from home to supplement the family income. It is important that they […]
Franchise systems have more than six months to implement reforms aimed at boosting transparency in the Franchising Code of Conduct. The Australian Financial Review reports today that the changes were first raised in 1999. The AFR has quoted Frank Zumbo from the University of NSW – a member of the now disbanded federal government-backed Franchising […]
When you reach out to potential customers, you want them to respond by buying your products or services – But in the face of all-pervasive marketing, customers are showing advanced signs of fatigue – How can you generate excitement about what you have to offer? Stuart Finlayson looks at fail-safe techniques to draw back weary customers. […]
You may appreciate how precious your company's brand is, but do you know how to protect it? Anna FitzGerald outlines what you need to know to protect your brand and logo. Your corporate logo is the key element that identifies your brand and distinguishes your goods and services in the marketplace. It provides consumers with […]
There is nothing quite like chocolate to boost the spirits, and as Maria Cobden, discovers it is also a sound start to a successful retail business. Successfully branding something as universal as chocolate can't be an easy task but husband and wife team Lilly and Tom Haikin have managed to do that in less than […]
