Effective Communication With Customers And Employees

By Liz Cassidy · 15 September 2008 · Locked

Dreading Difficult Conversations? Learn How to Master Effective Communication

Business owners, are you tired of avoiding tough talks with staff or customers? Discover the step-by-step guide to achieving effective communication and turning those dreaded conversations into opportunities for growth.

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Summary

Business owners often dread having to have difficult conversations with staff or customers. Liz Cassidy of Third Sigma International provides a step by step analysis on achieving effective communication. Often in executive coaching, clients ask for assistance with having tricky conversations because they are dreading an upcoming interview. I see difficult conversations as a cause […]

Tags: Attitudes, Business Owners, Confidence, Effective Communication, Executive Coaching, Perspective, Rigorous Approach, Staff Member