Businesses with no protection against the loss of network connectivity are risking thousands of dollars in lost revenue, their clients and reputations, a telecommunications specialist has warned.
According to Comscentre, many small to medium-sized businesses do not have a secondary system in place for network outages, despite disruptions being common.
A recent study by Symantec into SME disaster preparedness, found that small businesses in Australia and New Zealand have experienced three network disruptions on average in the past 12 months, costing them an estimated $30,000 a day.
Comscentre managing director Ben Shipley said disaster recovery and business continuity aren’t just for big enterprises.
“When a small business loses its internet connection or its network for a few hours it suffers heavily, and unlike larger businesses there’s often no way to make up for the lost revenue,” he said. “Businesses rely heavily on networks and computers so there are very real costs associated with an outage.”
Shipley said businesses should use automatic failover systems for all connections to prevent disruption, but warned no system is foolproof.
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