iiNet has introduced its team of broadband internet experts, BoBsquad, to consumer and business customers in Sydney and Melbourne.
The team of technical internet experts are available during daytime hours to assist consumer and business customers with setting up web connections and connecting WiFi devices to iiNet broadband, as well as offering general internet and computer advice.
According to iiNet chief customer officer Maryna Fewster, the company has taken the BoBsquad east to meet growing demand from Sydney and Melbourne based customers looking for onsite tech support.
“Many older Australians or those who are short on time or technical know-how often put internet installation and everything that goes with it, in the ‘too hard’ basket.”
“But that doesn’t have to be the case. iiNet’s BoBsquad does all the dirty work for you, so you can just get on with enjoying your tech devices,” Fewster added.
A service appointment costs $99 for the first hour, and $44 for each hour thereafter.