The technology you choose for your business, particularly your job management software, can be the key to building a successful business or becoming overwhelmed by the admin pressure.
There have been some impactful shifts with technology providers in the industry recently. In times like these, it’s more important than ever to choose a partner you can count on; one that’s local, independent, and built to back you up no matter what.
Mark Bartels, CEO, Fergus, said, “Small business owners need an intuitive platform that grows with them as their business evolves. They require software built by a team that understands the trades and the unique pressures they face—like managing cash flow, tracking supplier documentation, monitoring gross margins across multiple jobs, and keeping invoicing and quotes on track. When challenges arise—and they always do amidst the daily juggle—they need a partner who provides responsive, local support they can count on.”
Tradies, here’s five things to look out for when choosing software for your business:
Local support that’s got your back
Make sure the software you choose is made and supported locally. When things go wrong—and let’s be honest, they always do at some point—you don’t want to be stuck on hold with a support team on the other side of the world. A local team understands your needs and can sort out problems quicker.
Easy to use
You don’t want to waste time that could be spent making money on a job by learning a complicated system. You want software that’s easy to get your head around, simple for the team to use, and doesn’t require a degree to figure out. If you’re spending more time figuring out the software than using it, that’s time and money down the drain.
Scalable so it grows with you
You might be a one-man band today, but what about tomorrow? Tradie businesses aren’t meant to stay small forever. Whether you’re flying solo or leading a growing team, your job management software needs to grow with you. It’s got to handle bigger jobs, more tradies on-site, and heavier workloads without missing a beat. Go for a system that lets you add features and expand without tearing it all down and starting again.
Real-time visibility into your business
A proper job management system gives you a download of what’s happening onsite, right when it happens. Track job progress, cash flow, and your team’s schedules straight from your phone. Stay in control, make snap decisions, and keep every job ticking like clockwork. No mucking around.
Reliable in times of uncertainty
With the recent shake-ups in the industry, it’s clear that sticking with a stable, independent job management system is the way to go. Choose a system with a proven track record of stability and customer support that won’t leave you high and dry when you need them most.
Gear up for change
Mark Bartels said, “The way software supports the trades is evolving quickly, with AI-powered tools and mobile apps speeding up scheduling, payments, and customer communication. But if you’re not careful, the software can become overly complex and expensive. The best job management systems are built by tradies, for tradies—designed by those who know firsthand the frustration of overwhelming admin, unprofitable jobs, and the constant balancing act between working in the business and on the business. Choose smart, simple-to-use software that helps you work faster, reduces stress, and boosts profitability. With the right tools and support, you’ll be ready for whatever challenges the industry throws your way.”
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