SME operators not only predict a lack of sales over the Christmas retail period, they also expect to be short on spare time, according to MYOB. The cloud accounting provider’s latest SME snapshot reveals that business confidence is down due to the threat of bigger and online retailers entering the market from overseas. The majority […]
As 2017 draws to a close, eMarketer [1] predicts that Australian ecommerce sales will reach $32.56 billion. Of this, it is estimated that $20.15 billion, or 62 percent, will be driven by online retail sales. [2] For Australian businesses working in ecommerce, this should be an exciting time filled with opportunity, instead, for the past year […]
Small Australian retailers need to figure out what they can ‘uniquely own’ on Amazon and not waste their time on products that won’t win them the Buy Box, according to Brent Bellm, the CEO of ecommerce solutions provider BigCommerce. Bellm described Amazon as the “best online retailer we’ve ever seen”, adding that the company […]
Global retail giant Amazon has today officially entered Australia’s $300 billion retail market, with ‘millions’ of products across 23 categories – from books and music through to consumer electronics and clothing – now available for purchase through its local website. Here’s Amazon Australia at a glance… Orders fulfilled by Amazon Australia are being shipped from […]
Businesses risk being disrupted if they don’t create environments where people can sit in their ‘challenge sweet spot’, have freedom to express crazy ideas and feel safe to fail meaningfully, according to Dr Amantha Imber, the CEO of innovation consultancy Inventium. Prior to founding Inventium a decade ago, Imber – a 2016 inductee into the […]
With Amazon having its soft launch in Australia, today, Dynamic Business spoke with Dominique Lamb, the CEO of the National Retail Association (NRA) who admitted the ecommerce giant was a ‘worthy opponent’ for local retailers but one that can’t satisfy demand for ‘retail as entertainment’. [Related: Let’s Talk… Ecommerce and If you can’t beat them, join […]
The holiday season is one of the biggest times of the year for retailers, accounting for as much as 20% of annual sales. With the increased sales, as well as the opportunity to acquire new customers who will shop year-round, early planning and preparation can be key to maximising success. But, what happens when the […]
With Amazon expected to launch in Australia on Thursday, the build up has seen mixed reactions from online retailers. While the immediate response from many has been one of fear and skepticism, there’s no doubt that appetite among consumers is alive and well. A recent study by Nielsen reported that 75% of Australians aged 18+ […]
Telstra will compensate around 42,000 customers after advising the ACCC that the maximum speeds promised by some of its National Broadband Network (NBN) plans could not be achieved in real-world conditions. Between September 2015 and November 2017, Telstra advertising a range of NBN speed plans including one that offered maximum download speeds of up to […]
Customer sentiment holds the key to unlocking hidden revenue in your business. As a retailer, eCommerce platform or marketplace, you’re likely to value customer sentiment — however being able to turn that sentiment into a successful business strategy to improve your business from a revenue or operations perspective is way more challenging. Customer’s experience, product […]
