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#Rating

Advice ◆

Negative feedback: it’s a gift, don’t waste it

User generated content has revolutionised the way we exchange information about businesses. Whether you’re looking for a hairdresser, restaurant, film or holiday recommendation, ratings and review sites are an often trusted resource to get immediate feedback on other people’s experiences, and can influence many of our purchasing decisions. As a business, this presents a huge […]

Kevin Spiteri · 2 min
Locked ◆

Study: direct link between Twitter and television ratings

Is the Twitter reaction to earth shattering TV moments more than just noise? Networks and advertisers should probably pay attention.

Inc. · 2 min