Tags Qualtrics

Tag: Qualtrics

Why ignoring customer feedback is the most dangerous thing a business can possibly do

In this age of social media and instant communication, customers share their experiences broadly, especially if those experiences are negative. People vote with their...

Six steps to a successful customer experience program

Over the past decade, the balance of power in the consumer-company engagement dynamic has shifted unequivocally in favour of the customer. Once upon a time,...

featured

Australia facing its worst economic contraction in history

The ABS confirmed Australia’s first recession since 1990 after recording two consecutive quarters of economic decline. After being hammered by the pandemic, bushfires and drought,...

Let’s Talk: Investing to Succeed

Figuring out where to best invest your time and money is a difficult task. As businesses scale, leaders’ daily tasks become more and more...

Pandemic Leave Disaster Payment offered to Victorian workers living in NSW or SA

People who live in New South Wales and South Australia but work in Victoria are now eligible for a $1,500 Pandemic Leave Disaster Payment...

Afterpay doubles revenue and partners with Worldpay to go global

Despite the global economic slow-down, the shift to online spending and move from traditional forms of credit have boosted Afterpay’s position domestically and internationally. Afterpay...