#Merchant
How to deal with ‘friendly’ fraud when your business’s online customers aren’t so friendly
Every year we see an increasing number of people buying or selling online. In 2016, Australians completed 8.1 billion card transactions, totalling $714.5 billion. By 2020, forecasts project that online shopping will have doubled since 2015 and account for 15 per cent of all retail sales globally. However, as more people shop online, businesses not only […]
‘Tap and go’ reforms would save merchants $290m a year, says small business ombudsman
A parliamentary committee recommendation for banks to reduce ‘tap and go’ transaction fees has attracted support from the Australian Small Business and Family Enterprise Ombudsman Kate Carnell. The House of Representatives Standing Committee on Economics recommended that banks let merchants send tap-and-go payments from debit cards through eftpos instead of credit, and that regulatory action be taken […]
Shippit taps into BigCommerce customer base
By partnering with ecommerce platform BigCommerce, Sydney-based logistics startup Shippit has gained access to “thousands of new customers”, says co-founder and joint-CEO, William On. The partnership enables BigCommerce customers to access enterprise shipping rates and shipping carrier discounts via Shippit’s logistics management platform, which determine the best courier for a merchant, then fulfills the […]
Small retailers urged to trial not surcharging ahead of next year’s ban on excessive fees
In May, this year, the Reserve Bank of Australia released a new surcharging standard, which introduced a ban on excessive surcharges. The ban, which is being enforced by the Australian Competition and Consumer Commission (ACCC), commenced for large retailers this month but all other merchants have until 1 September 2017 to comply with it. Dynamic […]
Accepting online payments: the essentials
Allowing your customers the convenience of paying online is crucial to the success of any ecommerce business. Luckily, setting up a payment system is simple once you understand what’s involved. [Note: This article is the third article in a multi-part series by Chris Dahl providing guidance on setting up an ecommerce business. Read Part 1: Commerce Success Begins With Laying […]
Ecommerce partners: who’s right for you?
Partnering with the right suppliers will give you a head start in running an efficient ecommerce business, potentially saving you thousands of dollars each year. [Editor’s note: This article is the second article in a seven-part series by Chris Dahl of Pin Payments, providing an essential guide to setting up an ecommerce business. Read part one: Ecommerce Success […]