As the world becomes increasingly more digitally connected and customers expect near instantaneous answers and action, organisations are having to become more focused and responsive to the needs of customers – and employees. To successfully capitalise on the digital disruption in the customer service environment, there needs to be a seamless connection of customer journeys across […]
The horrendous market performance from oil, Russia’s rouble and bitcoin ensured that they breezed to the dubious position amongst the year’s worst investments.
40 per cent of exporting SMEs are expecting an increase in sales over the next year, according to research released by the Australian Export Finance and Insurance Corporation (Efic).
New survey data has revealed that female entrepreneurs in the Pacific are having more success at breaking into the export market than their Australian counterparts.
The latest DHL Export Barometer has found exporters are gaining confidence whilst learning to manage the strong Australian dollar, international competition and rising raw material costs.
Buying a new computer for your business can be an overwhelming decision. With so many different choices on the market, how do you decide which machine and configuration is going to be right for you? Much of the jargon and computer terminology that you hear from sales people is incomprehensible to those without an IT […]
The perception that Gen Y is lazy, thinks they know it all, and wants everything without working hard for it, is certainly a tired stereotype. It’s also one that flies in the face of the brothers behind online office furniture business, jason.l.
For most people, working one job and raising a family is hard enough. For David Burns and Elly Meltzer, working full time and running their beer company is all part of the daily routine. The couple were inspired to create something new while on a holiday in Morocco, where they enjoyed refreshing iced tea and […]
Market research is crucial to the success of a small business, but in order to implement a successful strategy you need to avoid making these five simple mistakes.
Small businesses on the market worth up to $100 million are not finding the right buyers to maximise their sale value, says Lindsay Karathanassis, founder of Linkara Capital.
