Tag · 3 stories
#How To Be Good At Customer Service
eCommerce ◆
How franchisees can improve online customer service
Whether you are an online or offline franchise business, exceptional customer service is crucial to the continued success and growth of the brand.
Raffael Fernandes · 2 min
Locked ◆
Why you need to listen to customers
Four in five Australian contact centres use customer feedback programs, but less than a third pay any attention to it.
Tasnuva Bindi · 2 min
Hot Tips ◆
Best customer service stories ever
While you may think that getting an extra side at your favourite restaurant or a loyalty gift voucher for your regular spa is great customer service, here are the stories of the best of the best.
Rhiannon Sawyer · 2 min