Amid a flurry of high-profile attacks and the tightening of privacy regulations, organisations are increasingly seeking ways to minimise the risk of suffering a data breach. Personal details of customers, credit card numbers and corporate financial records – are all eagerly sought by cyber criminals. In an increasingly digital business environment, keeping such data safe […]
One of the unavoidable realities of doing business today is the pervasiveness of cyberattacks, which are a major threat to the security and safety of company data. In fact, the Federal Government estimates that Australian businesses lose a whopping $1 billion to cybercrime each year – a cost that is expected to rise exponentially [1]. […]
With less than a day until mandatory data breach reporting laws take effect, a cybersecurity vendor has warned that while basic cyber hygiene isn’t “sexy”, businesses that fail to practice it risk incurring “headline-grabbing data breaches” that will instantly lose them customers. [Related: A last-minute guide to preparing your business for Australia’s new data breach regulations and Small businesses face […]
The deadline has been known for more than two years, yet many Australian organisations are still woefully unprepared for new data breach regulations that come into effect next month. From Thursday, 22 February, the Notifiable Data Breaches Scheme (NDB) will require all organisations that are covered by the Australian Privacy Act to notify individuals whose […]
With just over three weeks until mandatory data breach reporting laws come into effect, the Australian Small Business and Family Enterprise Ombudsman (ASBFEO), Kate Carnell, has urged small businesses to ensure they are prepared as a matter of urgency. From 22 February, organisations with personal information security obligations under the Privacy Act 1988 will be […]
Consumers have become increasingly comfortable with providing personal data to brands in order to receive a personalised experience and seamless customer journey. However, recent news that Uber concealed a data breach affecting 57 million users and drivers for a year, demonstrates the rapid mistrust a brand can generate when it doesn’t adequately protect this data, […]
In 2017, we’ve witnessed numerous Customer Experience (CX) failures that have damaged the reputations of some of the largest companies in the world. From long call waiting times after a number of severe outages, to poor customer service ratings, and other critical service failures, there are a number of lessons to be learned if brands […]
Does you business have a spare $2.82 million? That’s how much you can expect to pay, on average, if your organisation falls victim to a data breach in Australia. Poor security is one sure-fire way to send your organisation into the red – or at least to the bank manager for a loan. Research by Ponemon […]
Regardless of whether you believe privacy concerns are warranted, there’s a decent ROI for those businesses who address them.
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