Tag · 3 stories
#Customer Insights
Tips | Advice ◆
This Aussie startup sets the stage for next-gen online CX
This Australian start-up is creating a new era for online customer experience
Yajush Gupta · 2 min
Expert ◆
Key tips for growing a franchise business by Anytime Fitness CEO, Arthur McColl
The Australian market has recently seen an untraditional wave of franchise business models, allowing companies to enter the market quickly with low set up costs, and grow rapidly within just a few years. One of the key players here is the ‘low staff’ business model, used widely across the health and fitness industry with the […]
Guest Author · 2 min
Advice ◆
3 ways to analyse customers for the benefit of profit
Being able to delve deeply into the behaviour of your customers can bring big rewards. The more you understand who your customers are, what drives their choices and what they expect from you, the better.
Gerald Chait · 2 min