Shopify has released its Fall ‘26 Edition, the tenth in its twice-yearly series of product showcases, bringing a batch of updates across payments, AI tools and point-of-sale.
“Australian retailers are operating in an increasingly complex environment. Customer expectations are rising, AI is changing how people discover and buy products, and businesses are under constant pressure to manage costs while finding new ways to grow,” said James Johnson, Head of Enterprise ANZ at Shopify. “The challenge isn’t just keeping up with these changes, but being able to adapt quickly and take advantage of new opportunities.”
Payments and fraud protection
Shopify Protect, the platform’s fraud and dispute toolkit, now includes a rule builder that lets merchants write and test their own fraud rules directly in the admin. Shopify says its fraud signals are shared across its merchant network, so a card flagged on one store is already flagged on the next, and that Shopify Payments blocks more than 12,000 high-risk payments every minute at no extra cost to merchants using it.
New local payment methods, including MB WAY, Satispay, Scalapay and PayNow, are now built directly into Shopify Payments rather than requiring a separate plugin. Those methods also now appear inside Shop Pay and the Shop app, and Satispay, Scalapay and GrabPay now work in person through Shopify POS as well.
More payout currencies are now available across Australia, France, Singapore and Hong Kong, meaning a cross-border sale lands in the currency it was made in rather than being automatically converted. Australian merchants can also now offer Shop Pay Installments, letting shoppers pay over time, including longer-term interest-free options, without leaving checkout.
AI agents and Shopify’s assistant tools
Shopify is expanding how merchants and shoppers interact with AI agents. Shopify Connectors now work with nine different agents, including ChatGPT, Claude, Copilot, Gemini and Perplexity, letting merchants manage products, inventory, orders and performance from inside those conversations rather than switching back to the Shopify admin.
Sidekick, Shopify’s own AI assistant, has also been expanded. It can now run calculations, write code, search the internet and remember instructions a merchant has given it previously, while still requiring merchant approval before making changes.
On the shopper side, Shopify has introduced shop.md, a skill that turns AI agents like ChatGPT or Claude into a personal shopping assistant, able to search more than a billion products, check out using Shop Pay and track orders. Shop Pay checkout is also now available inside several personal AI agents, including Meta’s Muse, Claude Duet and Instinct. Shopify says the buyer stays in control of the purchase throughout, and that card details are never shared with the agent itself, transactions are instead handled through tokenised payments via Mastercard, Visa and Discover.
Merchants also get a new “Knowledge base” page in the admin, under Sales channels, where they can review and approve exactly what facts AI agents are allowed to share about their store, such as return windows, shipping destinations or gift services, before any of that information reaches an agent.
Shop app and checkout changes
Shop, Shopify’s consumer shopping app, now has a dedicated website, Shop.com, bringing shoppable posts and personalised product sections to shoppers who haven’t downloaded the app. Order tracking on the website now matches what’s available in the app.
Shopify has also introduced a universal checkout inside the Shop app, letting shoppers buy from multiple merchants in a single session rather than checking out separately with each one. Carts now also sync between the Shop app and a merchant’s own online store, so a shopper can pick up where they left off regardless of which one they started in.
Point of sale updates
Shopify POS can now recognise more in-store customers using Shopify’s broader payments network, when a shopper opts into a digital receipt and agrees to share their details, that information can be linked to a customer profile tied to the purchase. Shopify says a recognised in-store customer has more than 60% higher lifetime value than one who isn’t identified.
A new “recent carts” feature also means a sale is no longer tied to a single staff member or register. Any associate can pick up and complete a cart from any device, closing it out at a register or handing it off to someone else with the order details intact.