Let's Talk
How to build a reliable system for getting customer reviews and referrals
This week on Let’s Talk, our experts share how to build a simple, reliable system for getting more customer reviews and referrals.
My commercial lease and energy bills are spiking. What can I actually do?
This week’s edition of Let’s Talk, our experts discuss practical ways small business owners can bring down fixed overhead as commercial lease and energy costs continue to climb.
How can small businesses structure performance reviews to avoid bad hires?
In this week's edition of Let's Talk, our experts discuss how to structure performance reviews and probation processes so you don't get stuck with a bad hire.
Let’s Talk: How can I manage rising wage costs without cutting staff?
In this week’s edition of Let’s Talk, our experts discuss how SMEs can manage rising wage and statutory costs without cutting staff.
Let's Talk: What Do You Do When Paid Ads Stop Paying Off?
Paid ads used to work. Now the cost per click keeps climbing and conversions keep slipping. This week's experts weigh in.
Let's Talk: How do global trade shifts and tariffs affect my prices and supplier choices?
Tariffs feel like distant headlines, until a supplier quietly raises their price. This week, our experts unpack what's really driving it.
Let's Talk: How can a tiny team handle instant customer messages across multiple apps?
Customers expect instant replies on every app at once. We asked small teams how they actually keep up without burning out.
Let's Talk: What simple onboarding steps cut new-hire turnover?
Most new-hire turnover happens in the first three months. We asked business owners what simple onboarding fixes actually kept people around.
Let’s Talk: How do I win back lost clients?
In this week’s edition of Let’s Talk, our experts discuss practical, real-world strategies for winning back lost clients, without compromising your reputation.
Let’s Talk: What cyber incident response steps should businesses have ready?
This week’s Let’s Talk puts a simple question to our experts: what should be in place before a cyber incident hits?
Let’s Talk: Should you bring on a business partner, or stay solo?
This week’s edition of Let’s Talk, our experts discuss whether it’s time to bring on a business partner, or stay solo.
Let’s Talk: What does stepping back from the business really require of a founder?
Stepping back from the day-to-day is easier said than done. This week, our experts discuss what founders actually need to change first.