Laney Clancy

Laney Clancy

3 stories
Locked ◆

How to generate trust and customer loyalty when your industry is plagued by distrust

If the industry your business operates in regularly appears on the ‘least trusted’ list, how do you create trust to ensure viability? Without trust, it is difficult to turn a profit, let alone grow your business and build your reputation. Are you doing enough to actively foster trust, earn a client’s business and engender loyalty? […]

Laney Clancy · 2 min
Growing ◆

How to create repeat business

Here’s a great piece from December looking at how to encourage repeat business from your customers.

Laney Clancy · 2 min
Hot Tips ◆

How to create repeat business

Businesses that develop a reputation for being excellent in an area that their industry is frowned upon for will gain far more repeat business and help grow their customer base through referrals – customers will hardly be able to wait to tell their friends.

Laney Clancy · 2 min