Chris Dahl
US Election 2025: What’s at stake for Australian businesses?
Chris Dahl, CEO of Pin Payments, explores how this week's U.S. election might impact Australian businesses and SMBs, highlighting ten key considerations.
R U OK? Managing burnout from a CEO’s perspective
As leaders, we often find ourselves juggling multiple responsibilities, facing constant pressure, and dealing with uncertainty.
Budget 2024: Budget must address tech transition for SMEs
With SMEs under immense pressure, relief from the government in today's budget is vital for Australia’s small business ecosystem.
5 leadership lessons I learned from mum
The Wisdom of Mom: How Chris's Mother Shaped Him into a Business Leader
Gen Z: The ‘difficult’ generation businesses need to hire
Here's how to gain and retain the next wave of Gen Z talent
Avoiding burnout: Seven red flags for business owners to watch out for
Here are seven warning signs you might be headed by burnout and a few tips to help you look after your mental health and well-being this holiday season.
Minimise risk while maintaining customer satisfaction: How to design your business refunds
Customers now expect their money to be returned quickly but not all businesses have the infrastructure to do this, writes Alex Mednis and Chris Dahl
Top 5 Tips To Refresh Your Business This New Year
Chris Dahl Director of Sales & Growth at Pin Payments offers businesses his top tips for 2022
Six rookie mistakes to avoid in e-commerce
Usually, the first couple of years in business are an exercise in trial and error. Running an e-commerce business, though easier and cheaper to set up, is no different. Note: This article is the seventh in a multi-part series by Chris Dahl, providing guidance on setting up an ecommerce business. Read the rest: Ecommerce success begins […]
The secret to success in ecommerce sales
I'm going to let you in on a secret. One that businesses sometimes overlook as they get caught up in growth. Playing the numbers game (i.e. expanding your reach) is usually enough to nab a few sales, but achieving sustainable success comes from one key element: support. [Note: This article is the sixth in a […]
Everything your ecommerce business needs to know about accepting foreign currency
Thanks to the rise of powerful and affordable ecommerce tools, Australian businesses can easily go global from day one. [Note: This article is the fifth in a multi-part series by Chris Dahl, providing guidance on setting up an ecommerce business. Read Part 1: Commerce Success Begins With Laying Solid Foundations, Part 2: Commerce partners: who’s right for you?, Part […]
Understanding the risks of selling online
As with any online activity, running an ecommerce business can leave you exposed to a variety of risks. Before you launch your new venture, take some time to understand the risks of selling online, and how best to deal with them. [Note: This article is Part 4 in a seven-part series by Chris Dahl providing an […]
Accepting online payments: the essentials
Allowing your customers the convenience of paying online is crucial to the success of any ecommerce business. Luckily, setting up a payment system is simple once you understand what’s involved. [Note: This article is the third article in a multi-part series by Chris Dahl providing guidance on setting up an ecommerce business. Read Part 1: Commerce Success Begins With Laying […]
Ecommerce partners: who’s right for you?
Partnering with the right suppliers will give you a head start in running an efficient ecommerce business, potentially saving you thousands of dollars each year. [Editor’s note: This article is the second article in a seven-part series by Chris Dahl of Pin Payments, providing an essential guide to setting up an ecommerce business. Read part one: Ecommerce Success […]
Ecommerce success begins with laying solid foundations
It’s time: you’ve found the perfect opportunity, written your plan, and forecast your financials for the next year. You’re finally ready to get your ecommerce business up and running. But how? [Editor’s note: This is the first of a seven-part series by Chris Dahl of Pin Payments providing an essential guide to setting up an […]
Payment provider tips for ecommerce startups
Congratulations! You’re in the final stages of setting up your ecommerce business and your product will soon be in the hands of eager customers. Now you need to decide how you want your customers to pay for the products they buy on your site. This involves finding a payment processing partner, the company responsible for handling […]