News

Four in five Australian contact centres use customer feedback programs, but less than a third pay any attention to it.

She Inspires has just launched a Small Business Idea Exchange Centre to bring valuable information and services to small business owners in Sydney.

Moving your small business from plan to powerhouse always takes a ton of preparation–even if most people never see it.

Step 1: Don’t do it yourself. Go to a great Web design firm, and then follow these tips to make sure it’s a happy collaboration.

Are female leaders really absent from Australia’s corporate sector or is our understanding of women’s progress being distorted by focusing only on ASX500 companies?

The billionaire entrepreneur on how to help your staff grow their careers and stay passionate about your business.

Global fast food chain Carl’s Jr. has made sales records in New Zealand, opening eight stores in the past 18 months. Now they’ve set sights on Australia.

With all of the recent changes from Google, now might be the time to update the way you create links back to your website. Here’s how.

Here’s a look at three entrepreneurs who have changed company names and the lessons they learned.

The Reserve Bank of Australia (RBA) announced that the cash rate would remain at 3.0 percent earlier today.

After a tough 12 months, small to medium-sized businesses are finally regaining faith in the economy with less concern over cash flow, fuel costs and interest rates.

An entrepreneur can become an inhibitor to growth for a company passed the start-up phase. It may be time to disengage.

We’re familiar with the saying ‘a man’s home is his castle’. Now often than not, a man/woman’s home is his/her office. Yahoo CEO, Marissa Mayer is potentially opening the floodgates to employers banning their employees from working at home.

What works today is the exact opposite of what worked a decade ago. Check out what you need to know to have a fresh strategy.

A killer company name isn’t just about finding something that sounds right. Here are six things to keep in mind.

While everyone is thinking about BYOD and BYOA in their small business, there are plenty of security issues to be wary of. Robbie Upcroft, SMB sales manager Asia Pacific at McAfee, offers his advice.

Recent study by AVG Technologies has revealed an increase in the misuse of social media in the workplace, leading to cyberbullying and harassment.

What you need to know to get your business started on the popular photo-sharing site.

A guide to managing all aspects of your business with the free software.

Get zero online traffic? Or getting traffic but can’t convert those leads into paying customers? You’re not alone. Here are three common mistakes marketers make – and how to fix them.