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Less than a decade ago, the concept of an Artificial Intelligence (AI) powered agents answering customer questions in real time was still considered out of reach for businesses of all sizes. Today, these virtual agents, otherwise called chatbots, are very real, indeed with business adoption growing exponentially. Last month NAB rolled out its ‘virtual banker,’ […]
The financial services industry is in the midst of a digital revolution led by fintech startups. These nimble, customer-centric companies are rapidly establishing a new status quo as they hone in on the consumer and business pain points the large incumbents have failed to address. This week, for our exclusive “Let’s talk…” feature looking at […]
We’ve all encountered ‘difficult’ people in the workplace. Whether it’s a boss, a colleague or a subordinate, it’s challenging working in close quarters with someone whose personality or approach to work doesn’t always gel with our own and who pushes our buttons. You know who I’m talking about – the sort of person who rarely listens to […]
Newcastle-based startup incubator Eighteen04 has today opened its new 30-seat facility to accommodate growth in its community of clients working on clean tech and smart cities projects. According to Minister for Small Business John Barilaro, a $300,000 investment from his Government, through Jobs for NSW, had enabled Eighteen04, which launched in September 2015, to relocate […]
Global retail giant Amazon has today officially entered Australia’s $300 billion retail market, with ‘millions’ of products across 23 categories – from books and music through to consumer electronics and clothing – now available for purchase through its local website. Here’s Amazon Australia at a glance… Orders fulfilled by Amazon Australia are being shipped from […]
The Australian Competition and Consumer Commission (ACCC) will conduct an inquiry into the effect digital platforms such as Facebook and Google are having on competition in media and advertising services markets. ACCC Chairman Rod Sims said the commission will examine whether digital search engines, social media platforms and other digital content aggregation platforms are exercising […]
The Small Business Ombudsman has launched an inquiry into access to justice for small businesses, explaining the current legal system puts them in “no man’s land”. According to Kate Carnell, small business operators are at “the wrong end of a power imbalance” in dealings with big business and governments. “Consumer protections don’t always apply to […]
To draw more talented non-technical entrepreneurs, including women, into the world of startups, BlueChilli is eschewing the Silicon Valley stereotype of founders being hoodie-wearing coders and using language that promotes inclusivity, according to co-founder and CEO, Sebastien Eckersley-Maslin. Ahead of his appearance at the Global Mobile Internet Conference in Sydney (5-6 December), where he’ll participate […]
Fresh from winning the People’s Choice Award at the Visa Everywhere Initiative (VEI), a pitching competition for female-led startups, Puffling co-founder Sarah Parker spoke to Dynamic Business about the problem her ‘dating site’ for job sharers is solving for return-to-work parents and employers. DB: What is the elevator pitch for Puffling? Parker: Puffling solves the […]
There’s no doubting that the world of business is changing. The traditional model of large international corporates functioning in a singular, closed-door fashion is fast disappearing, with companies now open to collaboration or outsourcing. While previously big corporates, protected by expensive barriers of entry, were responsible for all “business problems” in-house, technology has now made […]
The rise of fintech has made investing more simple than ever and the housing affordability crisis has led to a lot of people, especially millennials, looking for alternative ways to grow their wealth. People are investing more and the rise of ethical investing shows that they’re becoming increasingly conscious of what they’re actually investing in. […]
Asked how King Kong came to be crowned Australia’s fastest-growing digital marketing agency, founder Sabri Suby said his team practice what they preach, put skin in the game, don’t hide behind vanity metrics and focus on bringing cash in the door – “We’ve had no choice, being bootstrapped, but there’s no smarter way to grow”. […]
Although it’s becoming easier for startups to raise capital in Australia, high-growth companies are hamstrung by a shallow pool of global talent, warned Alex McCauley, CEO of StartupAUS and lead author of the 2017 Crossroads Report. The report, a comprehensive review of the nation’s startup ecosystem, features a state-by-state brief on the progress of local startup […]
Artificial Intelligence makes headlines every day: alternately promising to save the world, or destroy it completely. There’s no doubt that it holds exciting potential for businesses. A new global study by Capgemini found that 83 percent of firms surveyed reported that AI generated new roles, with three-quarters seeing an uplift in sales related to AI […]
They’re often portrayed as socially isolated, disaffected young men tapping keyboards in darkened basements. Motivated by the promise of global notoriety, they spend hours trawling for IT security weaknesses trying to cause disruption and destruction. The reality of hackers today is somewhat different. Often highly educated, many work in loosely connected groups that share knowledge […]
The ex-Atlassian duo behind Sydney-based startup Dovetail are staying true to the values espoused by their former employer as they attract the likes of Nike, Deloitte and Freshworks to their customer feedback management platform. Launched in August, this year, Dovetail has already had 1200 sign-ups for its cloud-based platform, which enables users to analyse […]
In the United States, it is becoming vogue for companies to pay for female employees to freeze their eggs, with the likes of Apple, Facebook and Google introducing the policy. It’s being sold as a means for women to further their careers, free of pressure to have children at a particular point in time. However, […]
When you are starting a business, the easiest way to get your name out there is online. Google has proven time and again that more people search for new businesses online than through any other medium, so you need to master ways to create strategic marketing strategies. Here are four of many awesome online marketing […]
When you’re just starting an ecommerce business, many decisions need to be made about how you plan to operate. Even if you’ve had your doors open for decades, these same areas need to be revisited every so often to ensure that you’re doing things the best way possible. One of these is your shipping processes. […]
There’s a virtual armada of icebergs out there today in the form of legacy enterprise resource planning (ERP) providers. These ERP icebergs show many of the same characteristics as their Antarctic counterparts. They’re old and have been frozen in place for decades. What you see is not what you get – the danger lurks beneath […]
