Leadership

What keeps founders going when motivation fades? Our experts share practical strategies for staying driven when your business starts to feel like it’s running you.

From make good obligations to rent ratchet clauses, commercial lawyer Imran Mir explains the lease traps that catch business owners off guard.

Only one in three retailers use delivery data to improve operations, leaving revenue on the table. Shippit CEO Rob Hango-Zada reveals what smart retailers are doing differently.

Cultural moments are becoming more fragmented and community-driven. Retailers using AI and real-time insights to deliver hyperlocal campaigns

Rakesh Prabhakar, Head of Zoho Australia and New Zealand, explains how Australian SMBs can embed privacy-by-design in the AI era.

This week’s Let’s Talk asks experts how you can digitise operations and embrace new technology while still keeping strong relationships with your longtime customers.

Workers in Australia are embracing AI tools, but organisations aren’t yet ready. Here’s how leaders can turn enthusiasm into advantage.

Half of Australians plan to shop Black Friday sales, with 36 per cent buying Christmas gifts early. Shopfully’s Brendan Straw reveals why smart planning beats December chaos.

Australian SMBs cite economic factors as top concern, yet many ignore their best asset: customer data. Renee Chaplin explains how AI changes that equation entirely.

A failed neck harness business taught Nick Orchard everything about avoidance. Seven years later, he shares why your busiest moments might be your least productive ones.

AI promises faster, cheaper customer service. But are chatbots ready for prime time? This week’s Let’s Talk asks experts if businesses should trust AI with customers.

Chris Calverley from Avalara reveals how automated compliance software helps Australian businesses navigate new tariff requirements.

Only 9 percent of Aussies feel connected to CBDs anymore. Colin Birney from Square shares six strategies to help businesses win in the neighbourhood economy.

David vs Goliath isn’t just a story. Learn the exact strategies small businesses use to compete with industry giants without breaking the bank.

Legal teams are discovering their perfect match isn’t just smart people-it’s smart people working alongside robots and AI agents that actually get stuff done, says Tecala’s Shaun Leisegang.

Kellie Rigg, founder of OMIO Group, reveals why the best leaders prioritise curiosity over control, and shares five questions that build stronger, more empowered teams.

There’s a disconnect between the C-suite and CX teams that’s costing businesses growth. Monica Ryan explains why bridging it matters more than you think

In this week’s Let’s Talk, our industry experts discuss spotting early cash flow warning signs, from payment pattern shifts to dangerous financial behavior trends.

Discounts may win a sale, but they won’t build loyalty. Brendan Straw from Shopfully reveals what actually keeps customers coming back for more.

Most new businesses don’t fail from bad ideas. They run out of cash before reaching their potential. Our experts explain why and how to avoid it.