Michael Folmer Hansen

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Michael Folmer Hansen is a vice president for proven cloud based customer service software provider Zendesk (www.zendesk.com) and also managing director, Asia Pacific. In 2007 he became Zendesk’s first ‘employee’, but as a true entrepreneur did not earn a salary for two years. He has helped the business grow from start-up to a global leader in its space, working out of Zendesk offices in Hong Kong and San Francisco before moving to Melbourne in 2011 to set up the Asia Pacific hub and a new development centre.

Marketing

The 5 non-negotiable social media steps for SMEs

As a small business owner, you have to wear so many hats. In many cases you’re the finance department, the IT department, the marketing department, the HR department, the list goes on and on.