Lorna Brett

The end of the week has rolled around again, so it’s time to catch up on the week’s most important small business headlines.

99Designs is preparing for another year of significant growth by doubling staff numbers and with the hire of two key executives.

This week, your Friday Entrepreneur Fix features Taryn Williams, the young agency owner determined to improve working conditions in the modelling industry.

Apple has announced yet another record-breaking quarter, doubling revenue and profits on the back of strong iPad and iPhone sales.

Businesses are pessimistic about trading conditions and their performance for the first quarter of 2012, as concerns about the European debt crisis and the slowing Chinese economy pulled down the majority of indicators in the Australian Chamber of Commerce and Industry’s (ACCI) Survey of Investor Confidence.

Local businesses are being warned to prepare for the arrival of eight customer service ‘megatrends’ over the next decade, or risk losing business to savvier competitors both locally and internationally.

Nokia has been fined $55,000 after customers weren’t easily able opt-out of an SMS marketing campaign, and the ACMA is warning all businesses to check their SMS marketing follows rules set out by the Spam Act.

If you’re investing time and money in digital marketing, measuring your return on investment (ROI) is a must. Here’s ten easy ways to calculate the ROI on your digital strategies.

Sir Richard Branson has called the war on drugs a global failure, and is asking governments around the world to experiment with policies that would see the decriminalisation of illicit drugs.

Businesses are no more satisfied with the major banks now than they were in October, despite two interest rate cuts in November and December.