Jess McCorkill

Jess McCorkill

Jess McCorkill

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Walk the walk: Prioritising the customer experience throughout the entire business

All businesses strive to a deliver great customer experience, and convenience and seamlessness are currently the winning factors for ensuring their engagement with your brand is at its best. In 2015, Forrester predicted that one-third of companies in the B2C space would compete on the basis of experiences, and change their business structure accordingly. This… Continue reading Walk the walk: Prioritising the customer experience throughout the entire business

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