In the fast-paced world of business, one of the key priorities for any company is ensuring exceptional customer service and support. With the advancement of technology, tools like AI-driven customer service solutions have become increasingly popular. Tidio is one such tool that promises to help businesses accelerate their growth by providing AI customer service solutions.
Features
Tidio offers a range of features that aim to streamline customer support and improve the overall customer experience. These features include:
- Lyro AI Agent: Lyro is a conversational AI that can solve up to 70% of customer problems without human intervention. This AI support agent can handle customer inquiries in multiple languages and across various communication channels.
- Live Chat & Help Desk: Tidio provides tools for live chat support and help desk management. With real-time chat capabilities, businesses can engage with visitors, track website activity, and provide personalized discounts to boost sales. The integrated help desk allows for efficient message handling and performance tracking.
- Automation: Tidio offers automation features that enable businesses to engage visitors proactively and move leads through sales funnels. With plug-and-play Flows templates, businesses can handle missed conversations, offer discounts, recover abandoned carts, recommend products, and more.
- Seamless Integration: Tidio seamlessly integrates with over 120 tools, including Mailchimp, Hubspot, WordPress, Shopify, Squarespace, Zendesk, and Zapier. This allows businesses to streamline their workflow and processes by connecting Tidio with their existing tools.
Overall, Tidio aims to help businesses provide excellent support, improve customer satisfaction, and increase conversions through AI-driven customer service solutions, live chat capabilities, automation features, and seamless integrations.
Whether you are a small startup or a large enterprise, Tidio offers a range of tools and features to help you enhance your customer service experience and drive growth. With a growing number of businesses already using Tidio, it is worth considering how this tool could benefit your own business operations.
Pricing
Pricing plans for Tidio range from $24.17/month for the Starter plan, $49.17/month for the Growth plan, up to $2999/month for the Premium plan with additional features like unlimited handled conversations, custom branding, and advanced support options.
Visit tidio.com for more.
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